WhatsApp automation + lead management, in one tool.
Reply to every WhatsApp and Instagram enquiry in seconds with chatbots and auto-replies — and watch each lead land in a built-in CRM sheet your team can follow up from. No more lost chats, no more copy-pasting into Excel.
- WhatsApp Cloud API
- Instagram DMs
- Chatbot flows
- Lead sheet CRM
Already a customer? Log in to Connect →
Live numbers from Spidery Web’s own Connect workspace (last 14 days).
Spidery Web Connect is an all-in-one WhatsApp automation and lead management tool. It puts WhatsApp (official Cloud API) and Instagram DMs in one shared team inbox, replies instantly with chatbot flows and keyword auto-replies, tracks click-to-WhatsApp ad leads, and drops every enquiry into a built-in lead sheet CRM with statuses, follow-up reminders and team reports. Plans start at ₹1,999/month with Razorpay auto-pay.
Everything your enquiries need, one login.
Automation that answers, and a CRM that makes sure someone follows up.
Shared WhatsApp + Instagram inbox
Every chat from your WhatsApp number and Instagram accounts in one place. Assign chats, add internal notes, use saved replies.
No-code chatbot flows
Step-by-step flows that ask the right questions, share fees or brochures, book demos and hand off to a human — 24×7.
Keyword & welcome auto-replies
“fees”, “address”, “hi” — instant answers on WhatsApp and Instagram, plus away messages outside office hours.
Lead sheet CRM, built in
Every new enquiry is added to a spreadsheet-style sheet automatically, with your own lead statuses and notes.
Ad-lead tracking
Click-to-WhatsApp and Instagram ad leads are tagged with the exact ad they came from, so you know what’s working.
Team, follow-ups & reports
Assign leads, set follow-up reminders and see a team report of who called whom and what converted.
Broadcasts that land
Send approved WhatsApp template broadcasts to segments — offers, reminders, event invites — without a bulk-sender ban risk.
Your data stays yours
Official Meta APIs, team members can’t export leads, and each business gets its own private workspace.
See the actual dashboards.
Real screens from our own workspace — customer names and numbers blurred.
A bot answers first. Your team closes.
- Instant bot replies the moment a lead messages — course details, fees, location, next steps
- “From an ad” tags show which Meta ad brought each chat
- Pause bot / Run flow — hand over to a person in one click
- Assign to a team member, filter Mine / Unassigned, track the 24-hour window
Every enquiry becomes a row in your lead sheet.
- Auto-filled from WhatsApp and Instagram — no copy-paste
- Custom statuses with live counts: New, No answer, Interested, Visit scheduled, Enrolled…
- Filter by month, source, owner; follow-up reminders with sound alerts
- Team report, import, and owner-only export
Qualify leads 24×7 with ready-made flows.
- Build step-by-step flows — or start from a ready-made template
- See started vs completed for every flow
- Trigger from a keyword, a welcome rule or an agent’s Run flow
Answer the same questions once — forever.
- Keyword replies for fees, address, timings, menu
- Welcome message for first-time chats and an away message after hours
- Clear priority: ad lead → flow → keyword → welcome → away → fallback; bot pauses when a human replies
Live in a day, not a month.
We set it up with you — you don’t need to touch Meta’s developer console.
Connect
We link your WhatsApp number (official Cloud API) and Instagram accounts to your private workspace.
Automate
Welcome message, keyword replies and a chatbot flow written for your business.
Capture
Every chat — including ad leads — lands in the lead sheet with its source.
Close
Your team follows up with statuses, reminders and a team report you can review.
Simple monthly pricing.
Billed monthly via Razorpay auto-pay. Prices exclude 18% GST. Cancel anytime.
Starter
Solo owners & small teams- 1 WhatsApp number
- 1 Instagram account
- 2 team logins
- 2,000 contacts
- 3 chatbot flows
- WhatsApp + Instagram shared inbox
- Auto-replies & keyword replies
- Lead sheet CRM
- Broadcasts with approved templates
Growth
Growing sales & support teams- 1 WhatsApp number
- 2 Instagram accounts
- 5 team logins
- 10,000 contacts
- 15 chatbot flows
- Everything in Starter
- Instagram comment → DM
- Click-to-WhatsApp ad lead tracking
- Follow-up reminders & team report
- Team permissions
Pro
Multi-brand & high-volume teams- 3 WhatsApp numbers
- 5 Instagram accounts
- 15 team logins
- 50,000 contacts
- Unlimited chatbot flows
- Everything in Growth
- Multiple WhatsApp numbers
- Priority support
- Monthly strategy call
WhatsApp template conversation charges are billed by Meta separately. Need setup, flows written for you or ads that feed the inbox? Get a proposal.
Try Spidery Web Connect on your WhatsApp.
Tell us about your business — we’ll create your workspace, connect your number and set up your first chatbot with you.
- Private workspace with your logo and team logins
- First chatbot flow and auto-replies set up for you
- Pay only when you’re happy — Razorpay monthly auto-pay
Existing customer? Log in at connect.spideryweb.com →
Plus the rest of your stack, connected.
Our team also wires your website and ads into analytics, CRM and automation tools, so every lead is tracked to its source.
WhatsApp automation — answered.
What is Spidery Web Connect?
Spidery Web Connect (connect.spideryweb.com) is Spidery Web’s all-in-one WhatsApp and Instagram DM automation tool with a built-in lead management CRM — a shared inbox, chatbot flows, auto-replies, broadcasts and a lead sheet in one login.
How much does WhatsApp automation cost?
Spidery Web Connect plans are Starter ₹1,999/month, Growth ₹3,999/month and Pro ₹7,999/month, plus 18% GST, billed monthly by Razorpay auto-pay. Meta’s own WhatsApp conversation charges for template messages are billed separately by Meta.
Does it use the official WhatsApp Business API?
Yes. Connect uses the official WhatsApp Cloud API from Meta and Instagram’s official messaging API, so your number stays safe from bans that unofficial tools risk.
Can I automate Instagram DMs too?
Yes. Instagram DMs land in the same inbox, keyword and welcome replies work on Instagram, and Growth and Pro plans add Instagram comment-to-DM automation.
How does the lead management CRM work?
Every new WhatsApp or Instagram enquiry is added to a spreadsheet-style lead sheet automatically. Your team sets statuses (New, Interested, Visit scheduled, Enrolled and your own), adds notes and follow-up reminders, filters by month, source or owner, and managers see a team report.
Is there a free trial?
Yes — we set up a trial workspace for your business and connect your WhatsApp number and Instagram account with you before you pay.
Can my team members export my leads?
No. Team members can work their assigned leads, but exporting the lead sheet is restricted to the workspace owner, so your data stays with you.
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